![]() Request a replacement from the manufacture if the headsets within th 1 year warranty. ![]() You can disable your headset smart sensors through the Plantronics Hub software under the Settings Is your Voyager 5200 no longer working after the troubleshooting steps above? To reset the sensors, power on the headset, connect the headset to your computer's USB port for more than 10 seconds.ģ. A tone means the sensors need to be reset.Ģ. A talk time voice alert means sensors are working. Wearing the Voyager 5200, tap the call button to test sensors. Once paired the LED lights will stop flashing and you'll hear "pairing successful" Reset Sensorsġ. While the headset LED lights start flashing blue and red, activate the Bluetooth on your mobile phone and search for new devicesĤ. With the Voyager 5200 headset power on press and hold the call button until you hear "pairing"Ģ. ![]() This page is also accessible from the Poly Online Support Portal main page: We use cookies to offer you a better experience, analyze site traffic, and serve targeted advertisements. Some phones have less efficient Bluetooth and will not give 7 hours of talk time on a single chargeġ. To download the PLT Hub Software: Go to Select the Plantronics Hub (desktop or mobile) to download.Let your headset completely run out of battery then give it a full charge.Disable Wideband Audio in the Plantronics Hub.Make sure your headset is paired to your phone.My headset doesn't give me 7 hours of talk time Download the Plantronics Hub and disable Wideband Audio.Reposition the headset on your ear as the sensors may not work.Make sure your Voyager 5200 headset is paired to your mobile phone.Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.For other helpful guides visit the Plantronics Voyager 5200 resource center Callers can't hear me / I can't hear callers This forum reply, or post is based upon my personal experience and does not reflect the opinion or view of my employer. Please remember, if you see a post that helped you, and it answers your question, please mark it as an "Accept as Solution". NOW TOGETHER AS Savi 8240/8245 UCWireless Headset SystemUser Guide Contents hide 1 DECT Information 2 Overview 3 Fit and charge 4 Connect to PC 5 Load software 6 The basics 7 More Features 8 Troubleshooting 9 Support 10 Documents / Resources 10.1 References 11 Related Posts DECT Information DECT Enhanced Security DECT Continue reading 'plantronics Wireless. Serial number or firmware version of headset/speaker/USB dongle when issue is noticed.Provide screenshots related to issue or error messages (if any).Video of issue if possible as it will help visualize the issue.Please raise a ticket with Poly Technical Support. If beeps continues then it would indicate a possible hardware failure normally requiring RMA but I advise you to open a ticket with our technical support teams to get further confirmation on the same since t roubleshooting or providing support via the community is outside the scope for myself as a Poly employee. Ensure headset and USB dongle firmware are up to date. Also try doing a reset on headset via the Plantronics HUB mobile app then pair again and test Try making a fresh pairing with phone and BT600 USB adapter From what I understand the unit is making constant Beep noises. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |